Services

• Setting up a new network

• Wondering what is the best connection to the internet for your needs

• Network not running smooth

• Need another opinion

• Deployments

• Holidays

• Sick days

• Solution research

• We will build and deploy it

• We will monitor and manage it.

• The PC Medics.will also manage and monitor your existing environment as
well.

• We will manage and monitor Backup systems, E-Mail and server services.

• We know when there is a problem before you do.

The PC Medics’ complete
“managed services” package means that you will see increased performance,
security, and reliability – immediately, and at an affordable price.

1. Quick Response

• The PC Medics.can monitor what issues are affecting your network, and will
respond before they become critical – such as a server running low on memory

• Automatic alert dispatch to your IT service provider guarantees a quick
response to problems at your site

2. Security Monitoring

• Alerts your IT service provider on attempted network access by unauthorized
users

• Software content control allows you to ban high-bandwidth interactive games
or illegal p2p file sharing which monopolize business resources and promote
viruses and Spyware

• Extensive security reporting gives you a bird’s-eye view of your entire
network’s security

• Patch inventory ensures your operating systems are up to date and not
exposed to vulnerabilities

3. Graphical Performance Reporting

• Scheduled executive reporting, automatically generated and sent directly to
your e-mail address

• Easy-to-understand graphical reports with “un/acceptable threshold” lines

• Makes capacity management and upgrade planning simple

4. Remote Management and
Communication

• The PC Medics.can minimise disruptions to the work environment by remotely
resolving issues using a secure VPN system

• If an issue arises that requires on-site assistance, prior in-depth
knowledge allows us to send fully prepared specialists who can resolve the
issue faster than ever before

• Network services monitoring and alerting (POP3, HTTP, FTP and others)

• Very low bandwidth requirements – does not slow down your network response
time what issues are affecting your network, and will respond before they
become critical – such as a server running low on memory

5. Detailed Site Level Inventory Up-to-date
hardware, software and patch information – automatically collected, 100%
accurate – can be used for insurance claims in case of flood, fire or
theft

• Custom Built Workstations

• Custom Built Servers (using server specific hardware)

• Adding to an existing network

• Want to connect two or more offices

•Want to integrate information through out your Company

• Microsoft Small Business Server

• Windows 2000,XP home/pro

• We also work with discontinued OS DOS,win95/98/98SE,ME,NT

Remote Backup runs on all 32-bit Windows operating systems including
Windows 95, 98, NT, 2000, 2003,2008,2010 ME and XP. It runs in the background, and
will not interfere with other programs you run. Through

Remote Backup’s simple and intuitive user interface, you can control
which of your files are backed up, and on what schedule.

Remote Backup operates by defining Backup Sets, which are sets of
files and a schedule for backing up those files. You can add new Backup Sets,
Delete, Copy, and Save them. Backup Sets are automatically executed by Remote
Backup according to their schedules.